Frequently Asked Questions

Are these genuine EcoFlow units?

Yes - 100% authentic EcoFlow products with full EcoFlow warranty. Register your unit in the EcoFlow app to activate coverage.

 

Why are you cheaper than EcoFlow's own store?

We run lean and pass the savings on - our prices sit below the official EcoFlow Philippines price.

 

How fast do you ship?

Orders ship from within the Philippines. Metro Manila is typically fastest, and you will receive a tracking number by email once your order is dispatched.

 

Do you accept cards and GCash?

Yes. Checkout supports major credit and debit cards and popular local payment options.

 

What warranty do I get?

The full EcoFlow warranty - up to 5 years on the DELTA 3 Classic and Max, and 5 years on the 110W solar panel. Activate it by registering your unit in the EcoFlow app.

 

Which unit should I buy?

For a desk or Wi-Fi, choose the RIVER 3 UPS. For a fan and lights through a brownout, the DELTA 3 1000 Air. For family essentials, the 2000 Air or Classic. For heavy appliances or near whole-home backup, the DELTA 3 Max. Add the 110W solar panel for free top-ups.

 

Can I charge these with solar?

Yes - every DELTA and RIVER unit accepts solar input. Pair with our 110W Bifacial Solar Panel for off-grid charging.